Privacy Policy

Effective Date: August 18, 2026

At Hosted SSI, we respect the privacy of our guests, property owners, prospective guests, and visitors to our website. We are committed to handling personal information responsibly and taking reasonable measures to protect the information entrusted to us.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices you may have regarding your information when you interact with Hosted SSI, including when making or managing a vacation rental reservation.

By accessing our website, communicating with Hosted SSI, or booking a vacation rental through our website or third-party booking platforms, you acknowledge the practices described in this Privacy Policy.

1. Data Collection - Depending on how you interact with Hosted SSI, we may collect certain information, including:

   • Contact Information: Your name, email address, telephone number, mailing address, and other contact information you provide to us.

   • Reservation Information: Information related to your vacation rental reservation, including travel dates, number of guests, property selected, arrival and departure information, special requests, and other information necessary to manage your stay.

   • Payment and Transaction Information: Payment and billing information necessary to process reservations, deposits, fees, refunds, or other transactions. Payment information may be processed by third-party payment processors and booking platforms.

   • Guest Communication: Information you provide when communicating with Hosted SSI by email, telephone, text message, through a booking platform, website form, or other communication method. This may include questions, requests, complaints, or information necessary to assist with your stay.

   • Property Access and Stay Information:Information reasonably necessary to facilitate your stay, such as information related to check-in, access instructions, door codes, parking, vehicles, or other property-specific arrangements.

   • Website and Device Information: When you visit our website, we may automatically collect certain technical information, such as your IP address, browser type, device type, operating system, pages viewed, approximate location, and information about how you interact with our website.

   • Cookies and Similar Technologies:We may use cookies, pixels, analytics tools, and similar technologies to operate our website, understand website traffic, remember preferences, and improve our services.

   We generally collect information that you voluntarily provide to us or that is necessary to provide our services to you.

2. Data Usage:

   The information provided is meticulously utilized to deliver and continuously improve our services, tailor your experience to your unique preferences and needs, and communicate pertinent updates or promotional offers that may be of interest to you. This data-driven approach allows us to provide a more personalized and relevant service to our valued users.

3. Data Protection:

   Hosted SSI takes reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. Depending on the nature of the information and how it is collected or stored, security measures may include access controls, secure systems, encryption, and other commercially reasonable safeguards. However, no method of transmitting information over the internet or storing information electronically is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

4. User Rights:

   You are entitled to access, rectify, or delete your personal data at any time. To exercise these fundamental rights, please contact our dedicated privacy team through the appropriate channels provided. We are committed to responding promptly and efficiently to all user requests regarding their personal data.

5. How we use your information:

   Hosted SSI may use personal information for purposes including:

   • Processing and managing vacation rental reservations.

   • Communicating with guests before, during, and after their stay.

   • Providing check-in, check-out, property access, and other stay-related information.

   • Responding to questions, requests, and customer service inquiries.

   • Processing payments, deposits, refunds, and other transactions.

   • Coordinating cleaning, maintenance, inspections, and other services necessary to operate and maintain vacation rental properties.

   • Communicating with property owners regarding their properties and reservations.

   • Improving our website, guest experience, and services.

   • Sending promotional or marketing communications when permitted by law and consistent with your communication preferences.

   • Detecting, preventing, and addressing fraud, security issues, misuse, or other potentially unlawful activity.

   • Complying with applicable laws, regulations, legal processes, or governmental requests.

   • Protecting the rights, property, safety, and security of Hosted SSI, our guests, property owners, employees, contractors, and others.

6. How we Share your Information: Hosted SSI does not sell or rent your personal information to third parties for their own marketing purposes. We may share information when reasonably necessary to operate our business and provide our services, including in the following circumstances:

   • Service Providers: We may share information with trusted companies and individuals who assist us with services such as payment processing, reservation management, website hosting, information technology, cleaning, maintenance, inspections, customer service, and other business operations.

   • Booking Platforms: If you make a reservation through a third-party platform, such as VRBO or another booking service, your information may be collected and shared in accordance with that platform's privacy policy and terms.

   • Property Owners:When reasonably necessary to manage a reservation or provide services associated with a property, we may share relevant guest information with the owner or authorized representative of the vacation rental property.

   • Legal and Safety Requirements:We may disclose information when we believe disclosure is reasonably necessary to comply with applicable law, a subpoena, court order, legal process, governmental request, or to protect the rights, safety, or property of Hosted SSI or others.

   • Business Transactions: If Hosted SSI is involved in a merger, acquisition, restructuring, sale, or transfer of some or all of its assets or business, personal information may be transferred as part of that transaction, subject to applicable law.

7. Opt-In and Opt-Out:

   You may opt in to receive SMS messages from Hosted SSI by:

   • Texting START to the applicable Hosted SSI SMS number.

   • Selecting the SMS consent checkbox on a Hosted SSI online form.

   • Providing consent by phone, email, or directly to a Hosted SSI representative.

   By opting in, you agree to receive SMS communications from Hosted SSI at the telephone number provided. Message frequency may vary, and message and data rates may apply. SMS consent is not required to purchase or rent a property or receive services from Hosted SSI.

   You may opt out of SMS communications at any time by replying STOP to a text message. You may reply HELP for assistance. Opting out of text messages may limit our ability to communicate with you by SMS, but you may still receive necessary communications through other methods, such as email or telephone, when appropriate. We do not sell or share your telephone number or SMS opt-in information with third parties for their own marketing purposes. Message and data rates may apply. Message frequency may vary.

8. Contact Information:

   For any privacy-related inquiries or concerns, please do not hesitate to email our dedicated privacy team at info@hostedssi.com or call at  (912) 689 8328. Our knowledgeable staff is available to assist you with any questions or issues you may have regarding your personal data and privacy.

9. Policy Updates:

   We will inform you of any substantial changes to this policy through email or our official website. It is recommended that you periodically review this policy to stay informed about how we protect your personal information and respect your privacy rights.

10. Accessibility:

    This comprehensive privacy policy is consistently available for your reference in the footer of our website and within the settings section of our application. We strive to ensure that our users can easily access and understand our privacy practices at all times.

11. SMS and Phone Number Usage:

    We maintain a strict policy of not sharing your SMS consent or phone number with third parties or affiliates for marketing purposes. Your contact information is treated with the utmost confidentiality and i
    s used solely for the purposes explicitly stated in this privacy policy.